Refund Policy

This is the refund policy for NUU'QI, operated by Ten Decimal Co. Ltd.

Conditions for Refund

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.

Refund Timeline

You will receive the credit within a certain amount of days, depending on your card issuer's policies or payment gateway provider. For mobile financial services, it may take 3-5 business days. For card payments, it may take 7-10 business days.

Contact Us

If you have any questions about our Refund Policy, please contact us at support@nuuqi.com or call us at +8801XXXXXXXXX.

This is a placeholder document. For a complete and legally compliant refund policy, please consult with a legal professional.